Friday, August 13, 2004

Not too long ago I felt the need to be more involved with the Pasadena Community because I live there. I work at an organization where we depend on our 50+ volunteers to make our program work so I understand the importance of having committed people day after day. I came across volunteermatch.org about a year ago when I started posting positions for volunteers with our organization. Last month I started looking for an opportunity for me. That's when I found Union Station Foundation Pasadena's very own homeless shelter located on Raymond and Del Mar.

The facility itself is very nice in the sense that it is modern. I went in last Friday to talk with the volunteer coordinator about the possibility of hanging out there. Little did I know she would have me start that same day. Guess that was where I was going to be!

Today was my second day. I'm trying to stifle my usual tendency to overextend myself to the point where I bail after a few weeks. I'm only going there once a week for a couple hours. I don't do anything glamorous. Their greatest need is to have someone answer the phones. I can do that. Today I emptied out old file cabinets. I remain anonymous in a little back office used for case management. The employees treat me like I've worked there for a long time. They feel free to ask me to help them out with menial tasks--I appreciate that.

One of the case managers is a Van Halen loving, 30-something going on 20-something, no-nonsense, loud mouth (in the good sense) who made my first moments there wonderful and put me at ease.

This is an impressive organization. They provide something like 130k meals a year and they do that with only one paid kitchen staff. The rest is all volunteer labor. That is quite phenomenal to have a volunteer retention rate such as that.

The demographics of clients I met surprised me. There was a fairly even mix of Whites, Latinos, and African Americans. I am accustomed to the large shelters in Skid Row, this place was different. Much calmer, mellower...

I am interested to listen to the people who stay here unfold their stories of life if the right time ever arises.

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